Account Management Coordinator

Job Location(s) US-GA-Alpharetta
Posted Date 2 weeks ago(6/9/2021 9:14 AM)
Job ID
2021-4762
Company
LocumTenens.com, LLC
Category
Administrative / Clerical

Overview

Our company, LocumTenens.com, is a growth leader in the healthcare staffing industry nationally.  This means we are constantly adding new jobs, and that means there is plenty of room for you here.    Locum Tenens is a Latin phrase meaning, “to hold the place of.” When hospitals are understaffed, they rely on us to find them the right temporary physicians on demand.  Our services assure that patients get the care they need.  We are a Jackson Healthcare company, the third largest healthcare staff­ing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

Description

The Account Management Coordinator is responsible for supporting the regional and national accounts management teams.

 

In addition, this role: Completes and maintains related reports, records, and files.  Exercises independent judgment in accordance with company policies and values.  Serves as a liaison between Regional and National Account Management teams, recruiters, and sales teams.

 

ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for effectively performing administrative support services:  

  • Maintains customer database and customer profile with updates; preparing and distributing monthly, quarterly, and annual reports.
  • Interacts regularly with customers, representatives, and company personnel.
  • Acting as a support liaison between the Regional and National Account Management divisions, and other various company departments.
  • Assists as required with customer inquiries and in the obtaining of customer orders.
  • Assists as required in the resolution of customer complaints.
  • Communicate appropriate information from Production associates to clients. (name clears, presentations, etc.)

2.  Assumes responsibility for performing sales support and operation services:

  • Assists staff in account management of current clients.
  • Assists staff in accounts receivables by reviewing invoices and ensuring for accuracy and resolving any disputes.
  • Serves as resource for all Regional and National Accounts questions.
  • Informs management of area activities and of any significant problems.
  • Attends meetings and conference calls as assigned.
  • Assists with expenses and travel accommodations.   

3.  Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management:

  • Maintains regular contact with all departments to obtain information and correct errors.
  • Distribute reports as needed for all Regional and National Accounts.
  • Informs management of area activities and of any significant problems.
  • Attends divisional meetings as assigned.

Requirements

• Bachelor's Degree or equivalent experience.
• Thorough understanding of e-mail systems and Internet messaging processes.
• Knowledge of personal computer hardware and software and word processing skills.
• Minimum 2 years of account management support, coordination, or similar experience.
• Strong experience with Microsoft Excel and Outlook.
• Excellent written and verbal communication skills.
• Ability to manage multiple project simultaneously.
• Strong attention to detail and ability to ensure quality of all work.
• Tenacity and ability to think on your feet.
• Proven track record of exceeding goals.
• Ability to effectively manage time, multiple projects and priorities.
• Ability to move fast and thrive in a dynamic, quickly-changing environment.
• The drive to deliver beyond expectations consistently, with proven dependability day in and day out.

EEO Statement

LocumTenens.com is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race,color,religion,sexual orientation,gender,gender identity and expression,national origin,age,disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

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