Sales Support Coordinator

Job Location(s) US-GA-Alpharetta
Posted Date 1 month ago(2/25/2020 3:21 PM)
Job ID
Jackson & Coker LocumTenens, LLC
Administrative / Clerical


Are you ready to catapult your career to the next level with an award-winning Company? Is it important to you to be a part of a corporate culture that values putting others first and provides endless amounts of benefits that will help you reach your career and personal goals? At Jackson & Coker we provide all the above and more! Each year, Jackson & Coker helps thousands of physicians and advanced practitioners find their dream jobs. We want to help you find your dream career, too. Join us to be part of providing healthcare in the communities that need it most.


The Sales Support Coordinator is responsible for obtaining the required documentation to meet minimum credentials prior to the contractor beginning an assignment. The Sales Support Coordinator works closely with the facility and contractor in order to make the credentialing and or privileging process run as smoothly as possible.




Assist with the planning, development, and implementation of placing a provider in his/her assignment. Work closely with Privileging Coordinators as directed to carry out the following tasks.

  •  Develop and implement the Company’s Customer Care strategies, working with all specialty teams in the company.
  • Communicate with accounts and providers via phone calls and e-mails regarding relevant concerns and necessary documentation.
  • Process privileges as assigned by Leadership
  • Work closely with in-house recruiter, client, facility, group and provider in order to make the privileging process run smoothly.
  • Assist the facility or group with any outstanding items in order to complete the privileging process.
  • Responsible for making sure the client has required documentation to meet their credentials standards based on their business model prior to the provider starting his/her assignment.
  • Maintain a high level and amount of communication with all parties to ensure the success of the process.
  • Work in a fast paced, high demand environment and maintain the utmost professional demeanor and customer focus.
  • Responsible for making sure the client has required documentation to meet their credentials standards base.

Assume responsibility for establishing and maintaining effective communication and coordination with area staff and with management.

  • Work to foster a cooperative team environment.
  • Assist other team members as needed.
  • Keep management well informed of area activities and of any significant problems.
  • Complete assigned documentation in an accurate and timely manner.
  • Generate credible and timely reports to team and management as needed.



Highschool Graduate. College training preferred. 


Required Knowledge: 

Strong knowledge of specific client objectives and business strategies.


Exeperience Required: 

0-1 year of physician enrollment and or privileging experience a plus



  • Excellent customer service and organizational skills.
  • Must be able to work under pressure and sustain a fast paced work environment.
  • Ability to multitask and have a strong sense of urgency and priorities.
  • Strong verbal and written communication skills.
  • Ability to build professional relationships with team, provider and client.
  • Knowledge of Microsoft Word, Excel and Outlook.


Jackson Healthcare and its family of companies are an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.


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