• Associate Service Coordinator

    Job Location(s) US-GA-Alpharetta
    Posted Date 2 months ago(10/1/2019 9:57 AM)
    Job ID
    Jackson & Coker LocumTenens, LLC
    Administrative / Clerical
  • Overview

    Are you ready to catapult your career to the next level with an award-winning Company? Are you looking for high quality effective continuous training, in an environment where there is NO glass ceiling? Is it important to you to be a part of a corporate culture that values putting others first and provides endless amounts of benefits that will help you reach your career and personal goals? At Jackson & Coker we provide all the above and more! Each year, Jackson & Coker helps thousands of physicians and advanced practitioners find their dream jobs. We want to help you find your dream career, too. Join us to be part of providing healthcare in the communities that need it most.


    Responsible for assisting the Service Coordinator Team, Team Vice President, Team Director, and Sales Teams with projects and miscellaneous requests. Enters data and updates database as required paperwork is received. Promotes and projects the Company's professional image. Keeps management informed of activities and significant problems. Assists with questions and problems courteously and promptly.


    Roles and Responsibilities:

    • Assumes responsibility for the effective performance of all related Associate Service Coordinator functions.
    • Maintain and distribute missing timesheet reports.
    • Track and upload various documents.
    • Update database on an ongoing basis.
    • Provide back-up coverage for Reception Team on an as needed basis.
    • Assist Service Coordinator group with miscellaneous requests and special projects as needed.
    • Assumes responsibility for establishing and maintaining good business relationships with customers and outside contacts.
    • Ensures that customer needs are satisfied.
    • Resolves customer requests, complaints, and problems.
    • Promotes goodwill and conveys a positive image of the Company.
    • Assumes responsibility for establishing and maintaining effective communication or coordination with area sales associates and with management.
    • Assists area associates as required.
    • Keeps management informed of area activities, significant problems, and any changes requested of them.
    • Works to foster a cooperative team environment.
    • Assists other Service Coordinators, PVL, and other team members as needed.
    • Completes assigned documentation in an accurate and timely manner.
    • Generates credible and timely reports to team and management as needed.
    • Assumes responsibility for related duties as required or assigned.
    • Ensures that work area is clean, secure, and well maintained.
    • Completes miscellaneous/special projects as assigned by manager(s).
    • Attends and participates in meetings, conference calls and seminars as required.



    • Strong knowledge of specific client objectives and business strategies.
    • Awareness of product offering

    Experience Required: 

    • Previous customer care/support experience helpful but not required.


    • Good interpersonal and public relations skills.
    • Excellent verbal and written communications skills
    • Excellent organizational and time management skills.
    • Able to work well independently (self-motivated) as well as in a team environment
    • Ability to work comfortably in a fast-paced environment.
    • Good computer skills and accurate typing abilities.
    • Professional manner.
    • Working knowledge of Microsoft Office products (Word, Excel)
    • Able to work with and support sales teams

    Our corporate headquarters is equipped with a state-of-the-art gym including exercise classes and a personal training staff, several onsite restaurants that are 25% off for associates,  Starbucks, miniature golf course, game room, nail salon, dry cleaning and care wash service, pool and full locker rooms with a sauna and steam room . Associates love the free onsite clinic where they as well as their families can be seen by a Physician or a Nurse Practitioner for free and receive free prescriptions. The newest addition is the daycare facility which will be open fall of 2019.  All associates are eligible for an array of benefits including medical, dental, vision, disability and life insurance to name a few. We also have a company sponsored 401K plan with company matching funds.


    Jackson Healthcare and its family of companies is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.



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