• Sales Support Specialist

    Job Location(s) US-GA-Alpharetta
    Posted Date 2 months ago(9/9/2019 9:49 AM)
    Job ID
    2019-4059
    Company
    Jackson & Coker LocumTenens, LLC
    Category
    Administrative / Clerical
  • Overview

    Are you ready to catapult your career to the next level with an award-winning Company? Are you looking for high quality effective continuous training, in an environment where there is NO glass ceiling? Is it important to you to be a part of a corporate culture that values putting others first and provides endless amounts of benefits that will help you reach your career and personal goals? At Jackson & Coker we provide all the above and more! Each year, Jackson & Coker helps thousands of physicians and advanced practitioners find their dream jobs. We want to help you find your dream career, too. Join us to be part of providing healthcare in the communities that need it most.

    Description

    Jackson & Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens, locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find them the right physicians and advanced practitioners to provide quality patient care.

     

    Responsible for processing daily requests from Recruiter. Also responsible for assisting Management Team and Sales Team with Projects and updates database as the required paperwork is received. Promotes the Company’s professional image. Assists assigned recruiters and keeps management informed of activities and significant problems. Types and assembles letters, memos, and reports. Coordinates travel arrangements for contractors. Ensures required documentation is received prior to deadlines.

     

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

     

    1. Assumes responsibility for the effective performance of all related Assistant Service Coordinator functions.

    • Enter date and update database on an ongoing basis.
    • Coordinate travel for contractor throughout their assignment period.
    • Ensure all accounting/assignment related documents are sent out and received back in a timely manner, are in order, and are signed by both the contractor and the client, when applicable.
    • Submit any reimbursement issues to accounting department for correction.
    • Communicate with contractors via phone calls and e-mails regarding relevant concerns and necessary documentation/logistics.
    • Rotate the after-hours emergency phone responsibilities with other members of the team.
    • Special projects as assigned.

     

    2. Assumes responsibility for establishing and maintaining good business relationships with customers and outside contacts.

    • Ensures that customer needs are satisfied and that they are informed of their travel arrangements.
    • Resolves customer requests, complaints, and problems.
    • Promotes goodwill and conveys a positive image of the Company.

    Requirements

    EDUCATION/CERTIFICATION:

    Bachelor’s degree preferred.

     

    REQUIRED KNOWLEDGE:

    Strong knowledge of specific client objectives and business strategies.

    Awareness of product offerings.

     

    EXPERIENCE REQUIRED:

    Customer care/support experience.

     

    SKILLS/ABILITIES:

    Good interpersonal and public relations skills.

    Excellent verbal and written communications skills

    Excellent organizational and time management skills.

    Able to work well independently (self-motivated) as well as in a team environment

    Ability to work comfortably in a fast-paced environment.

    Good computer skills and accurate typing abilities.

    Working knowledge of Microsoft Office products (Word, Excel)

    Able to work with and support sales teams.

     

    Jackson Healthcare and its family of companies is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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