• CVO Credentialing Manager

    Job Location(s) US-GA-Alpharetta
    Posted Date 3 months ago(8/8/2019 2:08 PM)
    Job ID
    LocumTenens.com, LLC
    Administrative / Clerical
  • Overview

    Locumtenens.com, a Jackson Healthcare Company, is seeking a strong, professional CVO Manager (Credentialing Verification Manager).  This role requires a minimum of 1-3 years of team management experience and is an excellent opportunity for a Best in Class candidate looking to continue to build their career.  

    As a member of the Jackson Healthcare family of companies, the third largest healthcare staff­ing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.  You will find us included among Atlanta's Best Places to Work, ranked #6 on Fortune 2018 Best Companies to Work for in Health Care and Biopharma, and on the Fortune 2018 100 Best Workplaces for Millennials.  When hospitals or medical facilities are understaffed, they rely on us to find them the right temporary healthcare providers on demand.  Patients Need Doctors – that’s where we come in … and you don’t need a medical degree! 


    We are committed to deliver a unique, supportive culture.  Benefits (including paid time off, medical insurance, etc.) begin on the first day of employment. 401(k) availability and matching begin on 1st day of the month after you start work.  On-site amenities include medical services, full-service fitness facilities, and more!


    The CVO Manager (Credentialing Verification Manager) will be responsible for the planning, coordinating, and managing of a CVO team. Follow and enforce CVO processes, rules and guidelines. Ensures that processing and compliance goals are met and exceeded.  Ensures that professional business relations exist with exceptional standards of customer service. Directs, trains and appraises associates. Must have proficiency in communication skills and prepares documents as needed. Assembles and maintains statistical data. Acts as a resource to our team for pertinent information. Must have “can-do” attitude and foster team support and good spirit. 


    In addition to the required functions listed above, the CVO Manager may act as Team Lead. Responsible for providing exceptional customer service to clients, and being a role model to others.  Accountable for the initial/renewal for credentialing, privileging, and/or licensing services as requested by our clients.  Conduct internal audits of CVO associates’ credentialing, privileging and/or licensing files to ensure deadlines are being met and team members are following CVO processes. Assure NCQA standards are being followed and in alignment with the company policies and procedures. Responsible for tracking departmental workload and making recommendations to senior management for staffing needs. Counsels, trains and coaches assigned staff. Implements corrective actions and conducts performance evaluations. Analyzes potential for success and offer solutions for improvement. Follow and enforce CVO processes, rules and guidelines. Must possess proficient creative thinking and conflict resolution abilities. Performs special projects and reporting as needed.



    This role requires:

    • EDUCATION/CERTIFICATION: Bachelor degree preferred and/or relevant work experience.
    • REQUIRED KNOWLEDGE: Proficient Knowledge of Microsoft Word, Excel and Outlook
    • SKILLS/ABILITIES: Excellent customer service, critical thinking and organizational skills. Proficient typing skills. Good interpersonal and public relations skills. Solid analytical and problem- solving abilities.

    Jackson Healthcare and its family of companies is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.


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