• Service Coordinator

    Job Location(s) US-GA-Alpharetta
    Posted Date 3 weeks ago(10/25/2018 7:21 PM)
    Job ID
    2018-3636
    Company
    Jackson & Coker LocumTenens, LLC
    Category
    Administrative / Clerical
  • Overview

    Responsible for processing daily requests from Recruiter. Also responsible for assisting Management Team and Sales Team with Projects and updates database as the required paperwork is received. Promotes the Company’s professional image. Assists assigned recruiters and keeps management informed of activities and significant problems. Types and assembles letters, memos, and reports. Coordinates travel arrangements for contractors. Ensures required documentation is received prior to deadlines.

    Description

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    • Enter date and update database on an ongoing basis.
    • Coordinate travel for contractor throughout their assignment period.
    • Ensure all accounting/assignment related documents are sent out and received back in a timely manner, are in order, and are signed by both the contractor and the client, when applicable.
    • Submit any reimbursement issues to accounting department for correction.
    • Communicate with contractors via phone calls and e-mails regarding relevant concerns and necessary documentation/logistics.
    • Rotate the after-hours emergency phone responsibilities with other members of the team.
    • Special projects as assigned.

    Requirements

    Education

    • Bachelor's degree preferred.

    Required Knowledge

    • Strong knowledge or specific client objectives and business strategies.
    • Awareness of product offerings.

    Experience Required

    • Customer care/support experience.

    Skills

    • Good interpersonal and public relations skills.
    • Excellent oral and written communications skills.
    • Excellent organizational and time management skills.                                 
    • Able to work well independently (self-motivated) and in a team environment.
    • Able to work comfortably and calmly in a fast-paced, high pressure environment.
    • Good computer skills and accruate typing abilities.
    • Working knowledge of Microsoft Office products (Word, Excel).
    • Able to work with and support sales teams.

     

    Jackson Healthcare and its family of companies is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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