• Collections Specialist

    Job Location(s) US-GA-Alpharetta
    Posted Date 1 month ago(10/12/2018 11:25 AM)
    Job ID
    Jackson & Coker LocumTenens, LLC
    Accounting / Finance
  • Overview

    The Collections Specialist is Responsible for performing collection activities associated with all accounts including those involved in bankruptcy or legal proceedings. Oversees all collections functions including the control of credit accounts that are late, potentially delinquent, delinquent, or charged off. Assists in the resolution of difficult and complex account situations. Performs periodic evaluation of collections policies and procedures and modifies as needed. Ensures that established policies, procedures, and legal requirements are followed. Coordinates activities, ensuring that all subordinate areas of responsibility support Company objectives. Ensures that services are delivered professionally and efficiently.



    Assumes responsibility for the effective and professional performance of collections functions.

    • Utilizes effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation. Calms irate clients and answers questions and complaints relevant to Department functions. Determines the Company’s position in bankruptcy proceedings and works to minimize losses.
    • Uses experience and knowledge of collection procedures and account documentation to review client files in order to establish validity of bankruptcy proceedings. Verifies existence of assets or evidence of fraud.
    • Receives delinquency reports and verifies the status of accounts.
    • Follows up on delinquent accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to repayment problems.
    • Recommends possible charge-offs. Researches and prepares the Write-Off Summary Sheet.
    • Performs collections efforts in accordance with Company policies and procedures and ensures that are legally compliant.
    • Processes cash receipts





    • Bachelor's degree preferred.

    Required Knowledge

    • Knowledge collection procedures and related laws and regulations.
    • Ability to work with Sales and Executive Management.
    • Knowledge of all account contract terms and agreements.
    • Using strong analytical ability to determine required steps of action.
    • Ability to arrange, and facilitate meetings with executive staff to devise course(s) of action.
    • Thorough understanding of all related court systems (Small Claims, Circuit, District, and Bankruptcy).

    Experience Required

    • Strong analytical and technical skills (MS office applications and accounting software).
    • Excellent written/typed and oral skills.
    • Staffing agency experience preferred.
    • Strong customer / client Services background.
    • Three to four years of business-to-business collections experience required.
    • Great Plains experience helpful.

    Jackson Healthcare and its family of companies is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.


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